Terms & Conditions

1. Definitions

For the purposes of this Agreement, the following terms shall have the meanings set out below:

• "Platform" means the True Fortune Casino website, mobile site, and any associated software or applications.
• "User," "you," or "your" refers to any individual who accesses, registers on, or uses the True Fortune Casino platform.
• "Account" means the registered user account created upon successful completion of the true fortune casino login registration process.
• "Games" means all casino games, slots, table games, live dealer games, and any other wagering products available on truefortune casino.
• "Bonus Funds" means any promotional credits, free spins, or match bonus amounts credited to a user's account under the terms of a specific promotion.
• "Wagering Requirement" means the number of times bonus funds must be played through before they are eligible for withdrawal.
• "AUD" means Australian Dollars, the primary accepted currency on True Fortune Casino for Australian users.

2. Eligibility and Account Registration

2.1 Age Requirement

Access to True Fortune Casino is strictly limited to individuals who are 18 years of age or older. By registering an account or completing the true fortune casino login, you confirm that you are at least 18 years of age. The Company reserves the right to request proof of age at any time and to suspend or close any account where the user cannot confirm their eligibility.

2.2 Geographic Restrictions

True Fortune Casino does not accept registrations from users located in jurisdictions where online gambling is prohibited by law. It is your sole responsibility to determine whether using the Platform is lawful in your jurisdiction. The Company makes no representation that the Platform is available or appropriate in all locations.

2.3 Account Registration

To access the full features of truefortune casino, you must register a single account by providing accurate, complete, and current information, including:

• Full legal name
• Date of birth
• Valid email address
• Residential address
• Contact telephone number
• Preferred currency

Providing false, inaccurate, or misleading information constitutes a material breach of these Terms & Conditions and may result in immediate account closure and forfeiture of any balances.

2.4 One Account Per User

Each user is permitted to hold only one account with True Fortune Casino. Creating multiple accounts for the purpose of claiming bonuses or circumventing restrictions is strictly prohibited and may result in the permanent suspension of all associated accounts.

2.5 Verification (KYC)

True Fortune Casino is required to verify the identity of its users in accordance with applicable Know Your Customer (KYC) and Anti-Money Laundering (AML) regulations. Users may be required to submit one or more of the following documents:

• Government-issued photo identification (e.g., passport, driver's licence)
• Proof of residential address (e.g., utility bill, bank statement dated within 90 days)
• Proof of payment method ownership
• Source of funds documentation

Failure to complete the verification process may result in withdrawal restrictions or account suspension.

3. Account Security and Responsibilities

3.1 Login Credentials

You are solely responsible for maintaining the confidentiality of your true fortune casino login credentials, including your username and password. You must not share your credentials with any third party. The Company will not be held liable for any losses resulting from unauthorized access to your account due to your failure to maintain credential security.

3.2 Unauthorized Access

If you suspect that your account has been compromised, you must contact True Fortune Casino support immediately. The Company reserves the right to suspend or lock an account pending investigation of suspected unauthorized access.

3.3 Account Activity

You are responsible for all activity conducted through your account, whether or not authorized by you. Transactions processed using your valid login credentials will be treated as authorized by you.

4. Deposits, Withdrawals, and Payment Methods

4.1 Deposits

True Fortune Casino accepts deposits via payment methods listed on the Platform's cashier page. All deposits must be made from payment methods registered in your own name. Third-party deposits are not permitted.

• Minimum and maximum deposit limits apply and are specified in the cashier section.
• The Company does not charge deposit fees; however, your payment provider may apply transaction charges.
• Deposits are generally credited to your account promptly; processing times may vary by payment method.

4.2 Withdrawals

Withdrawal requests from True Fortune Casino are subject to the following conditions:

• Your account must be fully verified before any withdrawal can be processed.
• All applicable wagering requirements on bonus funds must be met prior to withdrawal.
• Withdrawals will be processed to the same payment method used for the original deposit where possible.
• Processing times vary depending on the method selected and the outcome of any required verification checks.
• Minimum and maximum withdrawal limits apply as specified in the cashier section.

4.3 Currency

True Fortune Casino primarily supports AUD for Australian users. Currency conversion fees may apply where transactions are processed in a different currency. The applicable exchange rate is determined at the time of the transaction.

4.4 Refused or Reversed Transactions

The Company reserves the right to refuse or reverse any transaction that it reasonably suspects to be fraudulent, made in bad faith, or in violation of these Terms & Conditions.

5. Bonuses and Promotional Offers

5.1 General Bonus Terms

True Fortune Casino may offer bonuses, free spins, cashback, and other promotional incentives from time to time. All promotions are subject to specific terms applicable to each offer, which are published alongside the relevant promotion. In the event of any conflict between specific promotional terms and this Agreement, the specific promotional terms shall prevail.

5.2 Wagering Requirements

Unless stated otherwise, bonus funds awarded by truefortune casino are subject to wagering requirements before withdrawal is permitted. The applicable wagering requirement, eligible games, and time limit for completion are specified in the relevant promotional terms.

5.3 Abuse of Bonuses

The following activities constitute bonus abuse and are strictly prohibited:

• Creating multiple accounts to claim the same bonus more than once
• Systematically exploiting bonus terms through low-risk or matched betting strategies
• Providing false information to qualify for a promotion
• Coordinating with other users to exploit promotional offers

The Company reserves the right to withhold, cancel, or reverse any bonus or associated winnings where abuse is detected, and to close the relevant account(s).

5.4 Bonus Expiry

Bonus funds and free spins expire within the time period specified in the applicable promotion. Expired bonus funds and any associated winnings will be removed from your account balance without notice.

6. Game Rules and Fair Play

6.1 Random Number Generation

All games offered on True Fortune Casino use certified Random Number Generator (RNG) technology to ensure fair and random outcomes. Game results are not influenced by previous results or by the amount wagered.

6.2 Malfunctions

In the event of a technical malfunction, game error, or connectivity interruption, True Fortune Casino reserves the right to void any bets or winnings affected by the malfunction. The Company's decision in such circumstances is final.

6.3 Maximum Win Limits

True Fortune Casino may impose maximum win limits on individual games or sessions. Any winnings exceeding these limits may be capped and paid out to the maximum permissible amount. Maximum win limits, where applicable, are disclosed in the relevant game or promotional documentation.

6.4 Collusion and Cheating

Any attempt to collude with other users, use automated software (bots), or otherwise cheat or manipulate game outcomes is strictly prohibited. The Company employs monitoring systems to detect such activity and will take appropriate action, including account termination and withholding of funds.

7. Responsible Gambling

7.1 Commitment to Player Safety

True Fortune Casino is committed to promoting responsible gambling practices. We provide a range of tools to assist users in managing their gambling activity.

7.2 Available Tools

Users may access the following responsible gambling features through their account settings or by contacting support:

• Deposit Limits: Set daily, weekly, or monthly limits on the amount you can deposit.
• Wager Limits: Restrict the total amount you can wager within a defined period.
• Loss Limits: Cap the maximum amount you can lose within a specified timeframe.
• Session Time Limits: Control the duration of your gaming sessions.
• Self-Exclusion: Temporarily or permanently exclude yourself from accessing True Fortune Casino.
• Reality Checks: Receive periodic notifications about the duration of your current session.

7.3 Self-Exclusion

If you wish to self-exclude from truefortune casino, please contact our support team. Self-exclusion requests will be processed promptly. During the self-exclusion period, you will not be permitted to access your account, and the Company will take reasonable steps to ensure no marketing communications are sent to you.

7.4 Underage Gambling Prevention

True Fortune Casino is committed to preventing access to minors. If you share a device with minors, you are responsible for ensuring they cannot access your account. We recommend using parental control software where appropriate.

8. Intellectual Property

8.1 Ownership

All content on the True Fortune Casino platform, including but not limited to software, text, graphics, logos, game interfaces, and trademarks, is the exclusive property of the Company or its licensors and is protected by applicable intellectual property laws.

8.2 Restricted Use

You are granted a limited, non-exclusive, non-transferable licence to access and use the Platform solely for personal, non-commercial purposes. You may not:

• Copy, reproduce, or distribute any content from the Platform without prior written consent
• Reverse-engineer, decompile, or attempt to extract the source code of any software
• Use the True Fortune Casino name, logo, or trademarks without express written authorization
• Create derivative works based on any Platform content

9. Prohibited Activities

The following activities are expressly prohibited when using True Fortune Casino. Engaging in any of the activities listed below may result in immediate account suspension, closure, and forfeiture of funds:

1. Providing false or misleading personal information during registration or verification
2. Accessing the Platform from a jurisdiction where online gambling is prohibited
3. Using the Platform for any money laundering or criminal activity
4. Operating or using automated software, bots, or scripts to interact with the Platform
5. Exploiting bugs, vulnerabilities, or errors in games or the Platform
6. Registering or using multiple accounts
7. Harassing, threatening, or abusing True Fortune Casino staff or other users
8. Attempting to gain unauthorized access to other users' accounts
9. Placing bets using third-party funds or payment methods not registered in your name
10. Engaging in any activity that disrupts or interferes with the Platform's operation

10. Limitation of Liability

10.1 Service Availability

True Fortune Casino does not warrant that the Platform will be available at all times without interruption. Scheduled or unscheduled maintenance, technical issues, or events beyond the Company's control may result in temporary unavailability.

10.2 Exclusion of Liability

To the fullest extent permitted by applicable law, True Fortune Casino shall not be liable for:

• Any loss of data, profits, revenue, or opportunity arising from your use of the Platform
• Losses caused by third-party actions, system failures, or force majeure events
• Errors in game outcomes caused by technical malfunctions outside the Company's control
• Any indirect, incidental, consequential, or punitive damages arising from this Agreement

10.3 User Responsibility

You acknowledge that gambling involves a risk of financial loss and that True Fortune Casino is not responsible for any losses you incur as a result of participating in games on the Platform.

11. Privacy and Data Protection

True Fortune Casino collects, processes, and stores personal data in accordance with its Privacy Policy, which is incorporated into these Terms & Conditions by reference. By using the Platform, you consent to the collection and processing of your personal data as described in the Privacy Policy.

Key data practices include:

• Collection of registration and verification data for account management and KYC compliance
• Processing of transaction data for financial record-keeping and fraud prevention
• Use of cookies and tracking technologies to improve user experience
• Sharing of data with licensed third-party service providers and regulatory authorities where required by law

You may request access to, correction of, or deletion of your personal data by contacting the Company's data protection team via the contact details provided in Section 14.

12. Amendments to These Terms

True Fortune Casino reserves the right to amend, update, or replace these Terms & Conditions at any time. Where changes are material, the Company will endeavour to provide reasonable advance notice via email to your registered address or through a prominent notice on the Platform.

Your continued use of the Platform following the publication of amended Terms & Conditions constitutes your acceptance of those changes. If you do not agree with any amendments, you must cease using the Platform and may request account closure.

It is your responsibility to review these Terms & Conditions periodically to remain informed of any updates. The current version of this document will always be available on the True Fortune Casino website.

13. Governing Law and Dispute Resolution

13.1 Governing Law

This Agreement shall be governed by and construed in accordance with the laws applicable to True Fortune Casino's licensing jurisdiction. Users in Australia acknowledge that online gambling laws may differ by state and territory and are responsible for ensuring compliance with local regulations.

13.2 Dispute Resolution

In the event of a dispute between you and True Fortune Casino, you should first contact our customer support team to attempt to resolve the matter informally. The Company will endeavour to respond to all complaints within a reasonable timeframe.

If a dispute cannot be resolved informally, it may be referred to the Company's designated Alternative Dispute Resolution (ADR) provider or to the relevant regulatory authority, as specified in the Platform's licensing documentation.

13.3 Severability

If any provision of these Terms & Conditions is found to be invalid, unlawful, or unenforceable under applicable law, such provision shall be deemed severed from this Agreement. The remaining provisions shall continue in full force and effect.

14. Contact Information

For any questions, concerns, or complaints regarding these Terms & Conditions or your use of True Fortune Casino, you may contact us through the following channels:

• Customer Support: Available via the live chat function on the Platform
• Email: Contact details are available on the "Contact Us" page of the True Fortune Casino website
• Responsible Gambling Support: Dedicated responsible gambling assistance is available through our support team

True Fortune Casino aims to respond to all written inquiries within 5 business days. For urgent matters, live chat support is recommended.